Terms of service

These terms apply to purchases from dewberrygatesupply.com, operated by DEWBERRYGATE 61 SUPPLY LLC under the store name Dewberrygate Supply. By placing an order, you agree to these terms and our Shipping, Refund, Payment, and Privacy Policies. Nothing in these terms limits rights that cannot be waived under applicable law.

Orders and account information
You must be legally able to enter into a purchase agreement. Provide accurate contact, billing, and delivery information and use a payment method you are authorized to use. An order acknowledgment confirms receipt of your order; it does not guarantee availability. If we cannot fulfill an order, we will notify you and refund any payment collected for the canceled items.

Products and descriptions
We sell decorative trays for household use. Check the material, finish, dimensions, weight, and included items on the individual product page before ordering. Decorative objects shown in styled photographs are not included unless expressly listed. Natural wood grain and distressed finishes can vary between pieces. Screen settings may affect how colors appear; this does not excuse a materially incorrect product or description.

Unless a product page expressly states otherwise, trays are for decorative use and are not intended for direct contact with unpackaged food. Follow the product's care and use instructions.

Prices and payment
Prices are in U.S. dollars. Standard shipping is free for eligible destinations. Applicable sales tax is shown at checkout before payment. We do not add undisclosed charges after an order is placed. If a material pricing or listing error affects your order, we will contact you with the corrected information and a cancellation option rather than charge an additional amount without your agreement.

Changes and cancellations
Email info@dewberrygatesupply.com within 24 hours of placing your order to request a change or cancellation. Include your order number and the requested change. We will accommodate requests when fulfillment has not progressed too far. Requests are not guaranteed after dispatch. If your order has shipped, our return policy applies. Approved cancellations are refunded to the original payment method within 5 business days.

Delivery and returns
Our Shipping Policy explains delivery areas and estimated timing. Our Refund Policy provides a 30-day return window from delivery, including change-of-mind returns, and explains return shipping responsibility. We do not offer direct exchanges.

Use of the website
Do not misuse checkout, submit fraudulent orders, interfere with site security, or use the website unlawfully. Website content may not be reused commercially without the appropriate permission. Links to third-party services are subject to those services' own terms.

Applicable law and updates
These terms are governed by the laws of Kentucky and applicable U.S. federal law, without excluding mandatory protections available where you live. Updated terms apply prospectively; they do not remove rights attached to an order already accepted. Contact us first if you have a concern so we can review it.

Contact
Dewberrygate Supply
Operated by DEWBERRYGATE 61 SUPPLY LLC
Website: https://dewberrygatesupply.com
Email: info@dewberrygatesupply.com
Phone: +1 (937) 815-8109
Business address: 108 ARLINGWOOD COURT, ELIZABETHTOWN, KY 42701, US
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays.